[vc_row][vc_column][vc_column_text]Live chat is now a staple for many ecommerce businesses. It’s a fantastic way to connect with customers, answer their questions and boost sales. But when is the right time to introduce live chat to your ecommerce website? Is your ecommerce store seeing high bounce rates? A high bounce rate…

The online shopping scene in Australia has shifted. It’s more cutthroat now, and customers want top-notch service. So, businesses need to nail customer experience and intelligent sales tactics. One tool that’s making a significant impact is live chat. Can live chat ecommerce business live up to its promise? Does it…